Learning by Wrote
Medidata Solutions Worldwide
Siemens Industry Software Limited
The Rockley Group
» Documentation Manager, AGFA Healthcare
Presentation(s): DITA maturity model in a SCRUM environment
Corry Clybouw has many years of technical writing experience in machinery and in software. She has seen several technological changes and recently her team migrated to topic based writing, using the DITA standard. Special fields of interest are single-sourcing, multi-language authoring, localization of documentation and the integration of documentation workflows in software development workflows. An ongoing challenge is integrating minimalist user documentation in a scrum software development environment.
Speaker Insight [What's this?]
What does "content agility" mean to you? Why does content need agility?
Content needs to be agile in many different ways. In its creation. In the way it is managed. In the way it is presented. When I think of agile content, I think of content tailored for its users and with possibilities for users to provide feedback.
Why do you feel Congility 2011 is an event of which you want to be a part?
I expect to learn more about usability of user information - and also about the ROI of documentation projects.
What impact do you feel lack of integration has on customers (i.e., siloed internal processes, or inconsistent and fragmented published content)?
Big question with many possible answers. But thinking very practically, with lack of integration and siloed internal processes, customers will get their content too late.
Anything else you want to tell us?
...or anything more about your talk, e.g., who will benefit from it, and what practical things they would learn to take back to their organisations?
Fitting in content creation in a SCRUM environment should be straightforward, but it isn’t. How do you integrate your scarce technical writing resources in the cross functional scrum teams? If you succeed and have content creation in all scrum teams - how do you keep your content consistent? What is a good middle way? Check out how DITA helps us here.