Indi Liepa

» IT manager, Nokia

Presentation(s): The Good, the Bad and DITA: Implementing Single-sourcing, Reuse and Content Exchange with DITA at Nokia

>Indi Liepa is an IT Manager in Nokia. She is currently responsible for the DITA modular XML solution offered by Nokia IT to users in the company and has the role of Information Architect and Concept Owner.

Indi has worked with DITA since 2005 and has experience as an information designer, instructional designer and author as well as more recently as a content management solution and enterprise architect.

Speaker Insight [What's this?]

What does "content agility" mean to you? Why does content need agility?

• From my perspective, content agility is a necessity to be able to deliver the appropriate information to our channels in local languages and on time. Compared to "ungainly" content, which is hard to maintain and is frequently duplicated and re-localised, "agile" content can be reused and published in many outputs and delivered to different channels. Agile content moves nimbly through the enterprise from organisation to organisation and between partners. Content also has to be gymnastic to keep up with the development life-cycle of devices and services and last minute changes before delivery. It has to be up-to-date on internal channels so that we can engage developers, architects and others to contribute and give early feedback.

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Why do you feel Congility 2011 is an event of which you want to be a part?

• This is a great opportunity to learn and share experiences, good practices and ideas with others facing similar challenges.

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What impact do you feel lack of integration has on customers (i.e., siloed internal processes, or inconsistent and fragmented published content)?

• For us it has a direct impact on the usability of information for developers and consumers of our products as well as our own internal audience.

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Anything else you want to tell us?

...or anything more about your talk, e.g., who will benefit from it, and what practical things they would learn to take back to their organisations?

• I hope that our experiences can offer pointers to others grappling with similar business challenges. I would like it to benefit people interested in using DITA as an information architecture and wondering how to manage DITA content or those trying to make the most of the opportunities.

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